Redefining Supply Chain with Ai Integreation

Course Venue: Dubai- UAE

  • Course Date: 09th – 10th November 2025
  • Course Facilitator: Expert 
  • Course Place: Grand Hyatt, Dubai U.A.E

Course Overview:

This 2-day workshop dives deep into the integration of artificial intelligence (AI) into supply chain purchasing functions. Participants will gain actionable insights into using AI for supplier engagement, fraud detection, lead time optimization, and contingency planning. By combining case studies and interactive exercises, the course provides hands on experience in leveraging AI tools to enhance transparency, operational efficiency, and decision making in procurement.

This training is ideal for professionals looking to modernize their purchasing functions, align them with global standards, and achieve sustainable growth through AI powered solutions.

Objectives:

  • Describe the importance of quality models.

  • Compare various TQM philosophies

  • Apply TQM improvement tools to enhance customer satisfaction and improve processes
    within their organization.
  • Discuss widely-used improvement methodologies.

The Content: 

Introduction to Total Quality Management (TQM) Concepts

  • Definition of Quality and Quality Models
  • History of Quality
  • What is TQM?
  • The Relationship Between ISO 9000 and TQM
  • Benefits of Implementing a Quality Model
  • The Cost of Poor Quality
  • The Gurus Comparsion (Deming, Crosby, Juran, Etc.)
  • Selecting the Right Model for Your Organization
  • The Quality Maturity Ladder

The Success Elements of TQM

  • Customer-Driven Quality
  • Plan-Do-Check-Act Model (PDCA)
  • Eight Step Problem-Solving Methodology
  • Process Thinking
  • Eliminating the Non-Value Added
  • Continual Improvement and Kaizen
  • Enhanced Employee Participation and Decision-Making through Idea Generating Systems
  • Employee Reward and Recognition

Improvement Tools and Methodologies

  • What Is a Quality Tool?
  • The Seven Quality Control Tools.
  • Cause-and-Effect Diagram, Check Sheet, Control Charts, Histogram, Pareto Chart, Scatter
    Diagram, Stratification
  • Brainstorming
  • Tree Diagrams: How-How and Why-Why Diagrams
  • Force Field Analysis
  • Affinity Diagrams
  • Process Mapping: “The Turtleâ€Â
  • Poka Yoke
  • Lean Thinking
  • Visual Management and5S Program
  • Six Sigma

Benchmarking as a Tool to Improve Quality and Business Processes

  • What is Benchmarking? Why Benchmark?
  • Levels of Benchmarking

Elements of a Continuous Improvement Process

  • The Eight Steps to Achieve Improvement
  • Critical Success Factors and Common Failure Factors in TQMCourse
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